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Help Center

New Obligations Under MASAK Compliance and the Travel Rule

Dear CoinTR User,

With the general communiqué of the Financial Crimes Investigation Board (MASAK) dated 28 June 2025 and numbered 29, some tightened measures to be taken by crypto asset service providers within the scope of customer recognition measures and strict regulations on limits and crypto asset transfers have entered into force.

- CoinTR will share transfer data with relevant regulatory authorities and monitor transfer transactions through monitoring mechanisms. Our company's goal is to ensure full compliance with these regulations and enhance user security.

- Crypto transfers may face 48–72 hour holds and stablecoin limits under regulations. We’re not enabling this now. When we do later, we’ll announce in advance.

- As part of additional security checks, users may be asked to provide additional documentation regarding identity verification and transaction source.

- These measures are being implemented to ensure full compliance with legal regulations and enhance the security of user assets. Our company will continue to maintain the highest security standards at all times.

- We will comply with the deadlines, limits and other requirements set forth in the Communiqué.

-Necessary information will be provided to our valued customers before the obligations introduced by the Communiqué are implemented.


If you have any further questions, feel free to reach out to the CoinTR Customer Support Team.
 
Best Regards,
 
CoinTR Team